Patients have many questions and concerns when choosing a home care company to provide them with oxygen. 

WILL THE COMPANY MY PATIENTS CHOOSE KNOW THE EQUIPMENT THAT IS BEST FOR THEM? 

At Frontier Home Medical, we know that each oxygen device has its own benefits and features. Understanding the patient’s prescription, lifestyle and usage needs will help us determine just the right oxygen device. We call it the Best Match Protocol.

WILL THEY PROVIDE ON CALL SERVICE? 

We offer a 24/7 After Hours Emergency Line. In addition, trained on-call staff is available for oxygen setups.

WILL THEY EDUCATE MY PATIENTS ON THEIR EQUIPMENT AND HOW THEIR EQUIPMENT HELPS WITH THEIR DISEASE? 

At Frontier, patients receive a consultation with trained Patient Care Technicians during equipment set up and are given simple, easy-to-understand educational 
materials to read and refer to. We also have on-staff Respiratory Therapists to answer any questions your patients may have. 

WILL THEY WORK WITH ME AND MY PATIENT’S INSURANCE COMPANY TO SEE THAT EVERYTHING IS DONE TO QUALIFY SO MY PATIENTS CAN TAKE FULL ADVANTAGE OF THEIR BENEFITS?

Yes, the billing experts at Frontier Home Medical work closely with providers and insurance companies. This is such an essential piece of the process, to know upfront what is needed to qualify a patient for equipment and also communicate what, if any, financial responsibility may be. 

WHAT IS THE DIFFERENCE BETWEEN CONTINUOUS FLOW AND PULSE FLOW? 

Continuous flow gives a steady stream of oxygen; pulse flow is based on breath rates. For patients who do not require a heavier concentration of oxygen, the convenience of pulse flow oxygen may be something to consider for your patient’s needs.

WILL MY PATIENTS BE ABLE TO TRAVEL? 

Traveling with oxygen by car or other means of transportation may seem intimidating. However, with a little planning, it can be easily, and safely, done. At Frontier, we can offer patients several options that make traveling easier, such as Portable Oxygen Concentrators and small tanks with conserving devices. It’s always a good idea for your patients to have a letter and copy of their prescription with them during travel. 

WHY IS FRONTIER THE BEST CHOICE?

Patients truly are in good hands at Frontier Home Medical. We have the equipment and clinical expertise to find the right product for each person’s needs. Patients have access to on-staff Respiratory Therapists. They get consultation with trained Patient Care Technicians during set up. We are experts in insurance coverage. When it comes to oxygen therapy, we have it covered!

Written by: Anne Seaman – Frontier Home Medical Sales Representative (Cozad, McCook, North Platte)